Stock Availability - 

We aim to keep all items in stock so your order can be serviced quickly. If we cannot supply a product immediately we will contact you via email or phone and advise you of the next availability or alternative.

 

 Pricings -

 All prices listed are in Australian dollars and include GST. We reserve the right to change prices without notice, however prices will not alter from the time of your purchase to the time you are charged.

 

Urgent Requests -

Should you have a request for an urgent or special delivery, please contact us, we will do our very best to accommodate you.

Missing Parcels-

On the rare occasion that a parcel does not arrive within the prescribed destination time:

* Check for a postage delivery card

* Contact your local Post Office or Mail Centre

* Contact Page Bros via the 'Contact Us' page

 

Please note that RV Parts & Accessories cannot take responsibility for orders being delayed by Australia Post or other delivery service provider.

 

 Privacy & Security

Privacy is of the utmost importance to RV Parts & Accessories. Be assured that your details are fully secure whilst you are accessing our services and purchasing our products. We will only use the information to process your order and provide you with the highest quality service. RV Parts & Accessories will never sell, share, or rent your information to others. Information will not be disclosed unless required by law. If at any time you would like your information removed from our files please contact us.

RV Parts & Accessories uses PayPal for secure processing of all of its online transactions. No credit card data is stored by us. We believe PayPal to offer the most flexible yet secure payment avenue for our customers. PayPal accepts payment via credit or debit cards, from your bank account, or any available balance in your PayPal account.

 

Returns Policy-

When you receive your order please notify us within 24 hours of any external damage to the packaging of the goods after notifying the carrier.

Notify RV Parts & Accessories within 48 hours of any shortages of the goods purchased.

If you realise you have ordered an incorrect item please notify us within 7 days. RV Parts & Accessories will consider your request for exchange or refund of the goods. Contact parts@pagebrosrv.com.au and quote your reference number or invoice number so we can issue you with a Return Authority.

No items will be accepted for return or refund without a Return Authority.

Return of the items will be at the purchasers expense. We reserve the right to charge a restocking fee. All items must be unused and returned undamaged, in their original packaging.

Unfortunately we will not consider any refund of postage, freight, packaging or insurance costs, unless items are faulty or received in error.

Requests for returns for ‘Change of Mind’ will only be considered in exceptional circumstances after the items are received back by RV Parts & Accessories. All items must be in perfect condition, unused and in their original packaging, returned at the purchasers expense and accompanied by a Return Authority.

If the items you received are unsafe, differ significantly from the description, don’t do what we said they will do or are faulty and unrepairable we will certainly exchange or refund them. The cost of returning the items will be at RV Parts & Accessories expense when the items are returned with a Return Authority.